Virtual Healthcare Services
Frequently Asked Questions
What is the process of virtual appointments?
We have schedule appointments through our user-friendly platform that can be used at any time for appointments.
Are insurance companies covering virtual consultations?
Yes, many insurance companies cover virtual healthcare services. At CareSync Health, we will assist you in verifying coverage.
Can I get prescriptions during virtual consultation?
Naturally, if your physician decides you require one, a prescription can be instantly emailed to the pharmacy of your choice for easy pickup.
Is the information about my health kept private?
Indeed. Your health information is only gathered in accordance with stringent privacy standards, and it will be kept private and accessible only to authorised personnel in order to provide treatment.
What takes place in the event of a technical issue?
We, at our end, have the technical support team working 24/7 so that they will give you an instant support in case you unexpectedly face any technical issues during a virtual health care appointment.
Is it possible for me to speak with a medical specialist online?
Of course you can, in this case, they will work with you online and even evaluate your health as well as provide the required advice. We have the capacity to deliver specific and personalized services that targets as many of your goals as possible.
Which type of payment method is acceptable for virtual healthcare?
You can pay us using electronic fund payment (EFT) or credit/debit cards hassle-free; your convenience is what is most vital for us. Another service we offer is an extension of payment plans for those who might need it.
Which diseases qualify for virtual medical care?
There are many common health issues that can be qualify for virtual healthcare. These medical conditions include mental health issues, diabetic problems, flu, cold, and skin allergies.
Virtual appointment or in-person appointment, which is productive?
Many instances show that the virtual sessions are as effective as in-person sessions for a wide range of medical needs.
Can I see my electronic health records (EHR)?
We offer direct access to patient portals where you can access your electronic health records without any problem. You can evaluate your medical test results, notes from previous sessions and treatment plans.