Chronic Care Management (CCM)
Frequently Asked Questions
How chronic care management process work?
Our healthcare team provides medication management, lifestyle coaching, and regular follow-ups to help you manage your chronic condition.
Is the chronic care management covered by the insurance?
Most insurance plans include chronic care management services. Our staff will help you to check the validity and any cost requirements.
Can I select my care provider?
Based on your medical condition, you can choose your preferred provider, who will work closely with you to create personalized care plans for you.
What types of medical conditions are covered under CCM?
There are many chronic conditions that are covered under chronic care management, including but not limited to asthma, diabetes, hypertension, depression, mental illnesses, cancer, cardiovascular diseases and autistic spectrum disorders.
Can I get regular support?
Yes. Your care provider will offer you regular support, which include weekly, biweekly or monthly follow-ups.
Can I speak to my virtual care team?
Yes you can talk to virtual care specialist any time you need. You can ask health related questions, take advice or report symptoms.
What are CCM eligibility requirements?
The simple eligibility requirements include having one or two chronic conditions requiring ongoing medical management.
How to enroll in chronic care management?
The enrolment process is quite simple. Give us a call to discuss your health concerns with a coordinator who will lead you through the enrolment process.
Do I need to continue visiting my primary care physician?
Our CCM services will not hinder you to visit your primary care physician. You can visit your physician as and when needed.
What are the benefits of using CCM?
Using CCM consist of innumerable benefits, which include better health outcomes, reduced hospitalizations, better medication adherence and improved overall quality of life through personalized support.